This company is Satan... just look at the red.
SO! I was in the airport on my way home from Paris last weekend, and miraculously there was an wireless channel that was open. It didn't require a password or anything. Go figure. So I was like "dude, I'm totally using this". Mala idea.
This morning I opened my e-mail to find one from boingo, an evil, conniving company that probably kicks puppies. PUPPIES! I got charged $20 for less than an hour's worth of wireless! ARE YOU KIDDING ME!? I'm seeing red right now. I'm debating whether or not I should call and complain. I'm sure they're going to fall back on some fine print nonsense. I used their service, as in actually signed up for and paid for and hour's worth of service when I was in JFK. They told me how much it was going to be, and showed me the bill before I clicked the "I agree" button. But there was nothing like that on my screen. I doubt they'll agree to give me any money back... Bastards.
Ciao Bella!
Matteo "Wire- (and $20)-less" Yazge
I’m sorry to hear that you had a frustrating experience with us. We want you to be happy with Boingo, and we certainly don’t try to sneak anything past our customers. (We love puppies!)
ReplyDeleteWould you please send me an email at lsanyal at boingo dot com with your account information? We’ll take a look into your account and try to determine what happened. I’d definitely like to help resolve this concern for you. Thank you for your candid feedback!